Quickly and paperlessly: how check-in with Digital ID works in Russian hotels

      As part of the national project "Tourism and Hospitality," the use of the "Digital ID" service for hotel check-ins is expanding in Russia. As of today, the ability to register without a paper passport—using a dynamic QR code in the "Max" messenger—is available in more than 800 hotels across about 70 regions of the Russian Federation, covering more than half of the Russian regions. The registration procedure significantly speeds up the check-in process: a hotel employee only needs to scan the QR code, after which the passport data is automatically retrieved from government databases, eliminating manual entry errors. For Russian citizens to use this service, they must first create a Digital ID in "Max" through integration with the "Gosuslugi" portal and undergo verification. Only adults can use the service; however, the use of the Digital ID remains voluntary—guests still have the right to present a paper passport.

      Among the leading regions in terms of the number of connected hotels are the Republic of Tatarstan, Pskov, Ulyanovsk, Kirov, Novgorod regions, Moscow, and St. Petersburg. Starting from September 1, 2026, all hotels with more than 50 rooms will be required to provide the option for check-in via the "Max" messenger.

      Dmitry Vakhryukov, Deputy Minister of Economic Development of the Russian Federation, noted the high dynamics of technology implementation and positive feedback from businesses and tourists, emphasizing that the priority tasks remain the synchronization of information systems and staff training. Rustam Khaibullov, Vice President for Strategic Projects at VK, highlighted that the service reduces the check-in process to one minute and frees guests from the need to fill out forms.

      Earlier, the procedure was evaluated by Dmitry Chernyshenko, Deputy Chairman of the Government of the Russian Federation, and Maxim Reshetnikov, Minister of Economic Development.

      More news about the event:

      Tatarstan has become one of the leaders in the use of "Digital ID" in hotels. Now, checking into a hotel room can be done using the "Max" messenger. 15:45 14.08.2026 Almetyevsk RTV - Almetyevsk

      Fast and paperless: how check-in works with Digital ID in Russian hotels. As part of the national project "Tourism and Hospitality," the use of the "Digital ID" service for hotel check-ins is expanding in Russia. 14:47 14.08.2026 GTRK Tatarstan - Kazan

      Tatarstan has become one of the leaders in digital hotel check-ins. Residents and guests from more than half of the Russian regions can now check into a hotel without a paper passport and present documents from their smartphone. 13:54 14.08.2026 IA Tatar-inform - Kazan

      News from neighboring regions on the topic:

      In hotels and sanatoriums of Stavropol, check-in via the Max messenger will be available from September. The technology of paperless check-in for guests through "Digital ID" in the "Max" messenger is being implemented in hotels and sanatoriums in the Stavropol Territory. 15:24 14.08.2026 Ipatovsky Urban District - Ipatovo

      The Pskov region is among the leaders in the number of hotels offering check-in through MAX. The quick check-in service via the Max messenger has started to be offered by hotels in 70 regions of Russia, the press service of the Ministry of Economic Development of the Russian Federation reported on Friday. 16:17 14.08.2026 Pln-Pskov.Ru - Pskov

      In more than 800 hotels in Russia, the option for check-in using Digital ID has been launched. Photo: Vologda-search. Residents and guests from more than half of the Russian regions can check into a hotel without a paper passport, simply using Digital ID on their smartphone. 16:16 14.08.2026 Vologda-search - Vologda

      In 70 Russian regions, check-in at hotels using MAX has become possible. Photo: TASS/Kirill Kukhmar. In 70 regions of Russia, check-in at hotels using Digital ID in the MAX messenger has become possible. 13:55 14.08.2026 M24.Ru - Moscow

      Digital ID in MAX: hotels in the Volgograd region are transitioning to a digital format for guest registration. The implementation of a modern mechanism for guest check-in using the Digital ID service in the MAX messenger continues in the Volgograd region. 13:55 14.08.2026 Regional Population Safety Committee - Volgograd

      In Russian hotels, check-in without paper documents is now available. Check-in without paper documents is now available in Russian hotels—just show the Digital ID in the national messenger MAX to the staff. 12:28 14.08.2026 Administration of the Kharabalin District - Kharabali

      Check-in at hotels using Digital ID in the MAX application. Check-in at hotels without paper documents? This method is now available in Russian hotels. 16:40 14.08.2026 Lower Ilim District - Zheleznogorsk-Ilimsky

      A new digital service "QR code for confirming the status of a participant in the SVO" has been launched. A new digital service—"QR code for confirming the status of a participant in the SVO"—has been operational on the Unified Portal "Gosuslugi" since December 16, 2025. 10:32 14.08.2026 Centralized Library System of the Kukhma Urban District - Kukhma

      The Kurgan region has joined the project for electronic check-in at hotels. Kurgan hotels "Moscow," "Vorobyovy Gory," and part of the "Lesniki" resort buildings have implemented the technology for guest check-in through Digital ID in the MAX messenger. 10:25 14.08.2026 Department of Construction, State Expertise, and Housing and Utilities - Kurgan

      Digital ID in MAX: hotels in the Volgograd region are transitioning to a digital format for guest registration. The implementation of a modern mechanism for guest check-in using the Digital ID service in the MAX messenger continues in the Volgograd region. 09:47 14.08.2026 Labor and Employment Committee - Volgograd

      In the Volgograd region, hotels are transitioning to a digital format for guest registration. The implementation of a modern mechanism for guest check-in in accommodation facilities (hotels, hostels, etc.) using the Digital ID service in the MAX messenger continues in the Volgograd region. 07:16 14.08.2026 Infokam - Kamyshin

      MAX is gaining momentum. Soon, check-in at hotels will be possible using MAX. The innovations will come into effect on September 1. 08:58 14.08.2026 City Duma of Magnitogorsk - Magnitogorsk

      12 hotels in the Pskov region have already connected to the digital ID system. Starting September 1, clients of large hotels will have the choice: to check in with a passport or using the Digital ID from the "Max" service. 22:16 13.08.2026 GTRK Pskov - Pskov

      Digital ID in MAX: hotels in the Volgograd region are transitioning to a digital format for guest registration. The implementation of a modern mechanism for guest check-in using the Digital ID service in the MAX messenger continues in the Volgograd region. 18:22 13.08.2026 Justice Committee - Volgograd

      Check-in without paper documents is now available in Russian hotels—just show the Digital ID in the national messenger MAX. The development of such initiatives is supported by the national project "Tourism and Hospitality." 19:00 13.08.2026 Government of the Novgorod Region - Veliky Novgorod

      Digital ID in MAX: hotels in the Volgograd region are transitioning to a digital format for guest registration. The implementation of a modern mechanism for guest check-in using the Digital ID service in the MAX messenger continues in the Volgograd region. 17:45 13.08.2026 State Property Management Committee - Volgograd

      Check-in without paper documents is now available in Russian hotels. The development of such initiatives is supported by the national project "Tourism and Hospitality." The Department of Economic Development of the Kostroma region reminds us. 17:21 13.08.2026 Department of Economic Development - Kostroma

      Digital ID in MAX: hotels in the Volgograd region are transitioning to a digital format for guest registration. The implementation of a modern mechanism for guest check-in using the Digital ID service in the MAX messenger continues in the Volgograd region. 16:00 13.08.2026 Bykovsky District - Bykovo