The unified contact center in the Republic of Tatarstan handled 3,500 inquiries from entrepreneurs.

      The center became part of the federal project “Efficient and Competitive Economy.”

      During the period of operation of the new Unified Contact Center (UCC) in the Republic of Tatarstan, the total number of inquiries amounted to approximately three thousand five hundred requests. Launched by the region’s Ministry of Economy in February of this year, the center became part of the federal project “Efficient and Competitive Economy.” Commercial entities most frequently requested informational and advisory assistance regarding the terms for providing financial and other support to entrepreneurs. Nearly one and a half thousand such inquiries were registered. Users most often sought information about active microloans, partner lending, equipment leasing terms, grants, and the conclusion of social contracts.

      In addition, a significant number of requests concerned tax issues, legal aspects of entrepreneurial activity, completion of documentation, tax payment regimes, registration of individual entrepreneurs in the mobile service “My Tax,” and other topics important for successful business operations.

      The contact center operates on a one-stop-shop principle: center staff provide explanations about current government programs supporting entrepreneurship and answer any questions entrepreneurs may have regarding business activity. All information is received through a variety of communication channels – online chats, web portals, a hotline, and social networks.

      For self-study of general issues, many citizens can use specialized resources such as the federal portal for small and medium-sized enterprises MSP.RU and the regional service of the Business Support Center “My Business” in Tatarstan, as well as receive recommendations from specialized virtual assistants and consultants on social networks.

      All interested parties have the opportunity to ask additional questions to contact center specialists via the multichannel phone number: +7 (843) 524-90-90.

      Photo: created by the GIGAChat neural network.

      Evita Samozhenova

      More news about the event:

      Tatarstan businesses left 3,500 inquiries through the Unified Contact Center

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      The Unified Contact Center in RT processed 3,500 inquiries from entrepreneurs

      The center became part of the federal project “Efficient and Competitive Economy.” 19:21 11.09.2025 Bavly-Inform - Bavly

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      Since February 2024, the Unified Contact Center (UCC), created at the initiative of the RT Ministry of Economy, has received around 3,500 inquiries from entrepreneurs. 18:41 11.09.2025 Almetyevsk RTV - Almetyevsk

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      Tatarstan businesses left 3,500 inquiries through the Unified Contact Center

      Most often businesses turn to the Center for informational support related to the terms for receiving financial and non-financial support. 18:05 11.09.2025 Bugulma Newspaper - Bugulma

      The Unified Contact Center for business in RT processed 3,500 inquiries in 7 months

      Since February 2025, the Unified Contact Center (UCC), successfully operating in the Republic of Tatarstan, was created at the initiative of the RT Ministry of Economy as part of the implementation of the national project “Efficient and Competitive Economy.” 17:49 11.09.2025 Kazan Gazette - Kazan

      Tatarstan businesses actively use the Unified Contact Center — already 3.5k inquiries

      Since February 2025, the Unified Contact Center (UCC) has been operating in Tatarstan — an initiative of the RT Ministry of Economy under the national project “Efficient and Competitive Economy.” In the first months of operation it received about 3,500 requests. 17:33 11.09.2025 Zelenodolsk News - Zelenodolsk

      Tatarstan businesses left 3,500 inquiries through the Unified Contact Center

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      Since the start of the Unified Contact Center (UCC) in Tatarstan, the number of inquiries received through all communication channels has reached around 3,500. 17:29 11.09.2025 Chistopol-Inform - Chistopol

      The Unified Contact Center of Tatarstan has already processed 3,500 inquiries from entrepreneurs

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      The launch of the Unified Contact Center in Tatarstan proved to be in demand among entrepreneurs: the service processed 3,500 inquiries

      The Unified Contact Center (UCC) for business, which began operating in the Republic of Tatarstan in February of this year, has demonstrated high efficiency and strong demand from the business community. 17:03 11.09.2025 Zainsk News - Zainsk

      The launch of the Unified Contact Center in Tatarstan proved to be in demand among entrepreneurs: the service processed 3,500 inquiries

      The Unified Contact Center (UCC) for business, which began operating in the Republic of Tatarstan in February of this year, has demonstrated high efficiency and strong demand from the business community. 16:56 11.09.2025 Zainsk-Inform - Zainsk

      Tatarstan businesses left 3,500 inquiries through the Unified Contact Center

      Since the start of the Unified Contact Center (UCC) in Tatarstan, the number of inquiries received through all communication channels has reached around 3,500. 15:50 11.09.2025 Ministry of Economy - Kazan

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