Consumer rights protection when purchasing plants: what you need to know

      Rospotrebnadzor reminds that when purchasing plants, it is important to consider not only their appearance but also compliance with consumer protection legislation.

      During the gardening season, many think about acquiring plants for their plots. What should the buyer know?

      Product information. When selling plants, the consumer must be provided with complete and reliable information about the product, including the scientific name, specifics of care and cultivation. This will help make the right choice and use the plant according to recommendations.

      Cost in rubles. The seller is obliged to inform the consumer of the cost of the product in rubles.

      Documents for wild plants. When selling wild plants imported into Russia, the seller must provide data on the number and date of the document confirming the right to import them.

      Consumer rights. Plants are included in the list of non-food products of proper quality that cannot be exchanged for the reasons specified in Article 25 of the Law "On Consumer Protection." However, the consumer has the right to make claims to the seller as provided by law if defects are found in the product.

      For example, if signs of disease, pest damage, mechanical damage, or other defects are found in the plant, the consumer can make the appropriate claims. The consumer can also contact the seller if the quality of the plant has deteriorated due to the actions of the seller or the delivery service.

      What to do if problems arise?

      If you discover defects in the plant after purchase, it is important to remain calm and act in accordance with the law. Contact the seller with your complaints and demand that your rights as a consumer be upheld.

      Remember that being informed is the key to a successful purchase. Choose plants from trusted sellers and enjoy your garden!

      Maria Pavlova

      

      More news about the event:

      Rospotrebnadzor informs about the rules for selling plants during the gardening period.

      With the start of the gardening season, the purchase of plants for garden plots, vegetable gardens, and home cultivation becomes relevant. 10:03 22.06.2026 Mamadysh District - Mamadysh

      

      Consumer protection when purchasing plants: what you need to know.

      Rospotrebnadzor reminds that when purchasing plants, it is important to consider not only their appearance but also compliance with consumer protection legislation. 08:55 22.06.2026 Kamskaya Nov' - Laishево

      

      News from neighboring regions on the topic:

      Rospotrebnadzor informs about the rules for selling plants during the gardening period.

      With the start of the gardening season, the purchase of plants for garden plots, vegetable gardens, and home cultivation becomes relevant. 09:55 22.06.2026 Spassky Municipal District - Spasskoye

      

      Purchasing goods using vending machines.

      The use of vending machines in retail allows for the quick sale of goods at any time of day. 11:40 20.06.2026 Gazeta Narodnaya Tribuna - Kalininsk

      

      Residents of Biysk were reminded how to request a refund for defective goods.

      To exercise this right, it is necessary to prepare and send a written complaint to the seller in accordance with consumer protection legislation. 11:53 20.06.2026 Gazeta Biyskiy Rabochiy - Biysk